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Terms & conditions

 

Yoga Ananda Ltd. Medical Disclaimer

Yoga Ananda Ltd. and its employees make no claim as to the benefits arising from the use of yoga mats & props and this site is in no way intended as a guide on how to practice yoga or how to use yoga props. Yoga Ananda Ltd. products and those from other suppliers sold in our online shop, are used entirely at your own risk.

 

Our staff ARE NOT MEDICALLY TRAINED and we advise that you always consult a qualified yoga teacher (or where appropriate a medical practitioner) before using yoga props. Yoga Ananda Ltd. will not be liable for consequential loses caused by the use of any of the products on this web site howsoever arising.

 

 

Yoga Ananda Ltd. Contact Details

 

Yoga Ananda Holistic Centre is the trading name of Yoga Ananda Limited, a company registered in England (number 7022708). Our registered office is 46 Albert Road North, Reigate, Surrey, RH2 9EL UK. You can telephone us on the following number: 01737 222 400. We don't have a fax. (Office hours: Monday to Friday 9.00am - 5.30pm).

 

If you have any complaints about the products you purchase from us please contact shop@yogaAnanda.co.uk or write to the above address.

 

By placing your order you are offering to buy the goods and permitting us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes other than those stated in our Privacy Statement - below, without asking your consent and you may request that your details are removed from our system by writing to the address above.

 

We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. Your credit card payment will be deducted at the time of checkout. You do not own the goods until we have received payment in full. All prices and offers are subject to change and availability. Errors and omissions excepted, subject to not selling below our cost price.

 

 

Yoga Ananda Ltd. Product Guarantee and Returns Policy

 

Your satisfaction is essential to our success. If you are unhappy with any of our products we will refund any unused items so long as you return them to us at your expense, in a saleable condition (this means unused and with all packaging intact - we do not accept the return of CD, DVD or Videos unless they are faulty) within 30 days of purchase. Please call us for approval before returning any used goods. When returning goods be sure to include your details.

 

 

Damaged or Defective Goods

 

We endeavour to supply goods that are free from defects in materials and workmanship. You should inspect the goods when you receive them for defects or damage and notify us as soon as possible if there are any problems. We will at our option replace the goods or refund monies paid by you.

 

Therapy Appointments: Cancellation Policy: We accept phone bookings without deposit, to make it convenient for you, but PLEASE NOTE that we will charge a 50% cancellation fee for ANY Therapy cancelled within 24 hours of the appointment time - to ensure the Therapist's costs are covered. Please call promptly if you need to cancel, more than a day before, otherwise you will incur a charge. 01737 222 400